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Customer reviews of JAP Motors Sheffield

At JAP Motors Sheffield we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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JAP Motors Sheffield

JAP Motors Sheffield
5
4.8

Based on 44 customer reviews

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  • 5

    Great family run dealer, well selected imports

    By SHERIDEN B on 27 April 2018 | Verified purchase

    Nice guys with a good knowledge of imports, bent over backwards to help me. Absolutely no complaints whatsoever. Extremely happy with my purchase.

    Reply from JAP Motors Sheffield on 06/06/18

    Thank you for trusting us and your business it was a pleasure.


  • 5

    Excellent service

    By DHANSYAM J on 17 April 2018 | Verified purchase

    5star excellent Nissan elgrand e52 very clean car .

    Reply from JAP Motors Sheffield on 25/04/18

    Thank you so much for trusting our business we hope you are happy with your car :)


  • 5

    Disappointing

    By Philip C on 26 May 2020 | Purchase not verified

    Disappointing. Was initially happy with our Elgrand despite the low trade-in value of our part-exchange. The issues with the car have been never-ending. It seems the car was in an accident, which they omitted despite my specifically asking. Repairs seem to be a bodge, with front bumper painted without priming, so the paint flaked off after a short while. Car was MOTd on the day of collection. Took it for a health-check a few days later, it was discovered the CV Boot was cracked and there was no grease inside, which is an MOT failure. Credit where it’s due: they sent us a replacement part in good time. When driving home from the purchase, the tyre pressure warning light came on. The sensors and pressures all check out so something's faulty. The AFS warning light is also constantly blinking… There is corrosion under the car (resulting in failed A/C) which means the undersealing was not done or was done incompetently... Proceed with caution.


  • 5

    Great seller

    By Karl S on 09 September 2019 | Purchase not verified

    Bought a beautiful Elgrand, brilliant service, above and beyond the call of duty, extremely knowledgeable and helpful. Highly recommended.


  • 5

    Jap motors aka Ejaz

    By Glen B on 31 August 2019 | Purchase not verified

    Ejaz is a pleasure to do deal with all motors where as clean as any in the country and believe me I travelled all over to find the right one No pressure sales

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for your trust it was a pleasure to have you as a customer.


  • 5

    Toyota Noah

    By Andy W on 16 August 2019 | Purchase not verified

    Ejaz is a joy to work with. Very knowledgeable on Japanese imports, helpful, even recommending specialist insurers. His cars are very well prepared, as described, and he wants happy customers who will return in the future, which I'm sure we will

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for your trust in our company, we hope you enjoy your car and look forward to helping you in the future Andy


  • 5

    Swift, professional and brilliantly helpful!

    By Sarah B on 22 June 2019 | Purchase not verified

    Totally professional, extremely knowledgeable and no amount of our requests for a little tweaking were too much ! Spot on, efficient transaction and an all round great experience. Thank you.

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for coming to Jap Motors, we hope you enjoy your vehicle


  • 5

    Excellent service

    By Russell L on 22 February 2019 | Purchase not verified

    Fare with no hard sell, looked after us with advice plus found the right car for our needs , very help full all the way through the buying and after sales process.

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for your custom


  • 5

    Excellent service!!!!

    By Nicola F on 05 November 2018 | Purchase not verified

    Fantastic service from Jap Motors!! They went above and beyond in providing the right Elgrand for my family and I. Very honest and trustworthy company. They listened and understood our requirements. The car drives perfect and looks amazing. Many thanks for all your efforts. I'm truly grateful for the time you put in. I definitely recommend this company.


  • 5

    Nissan Elgrand

    By Karl P on 29 July 2018 | Purchase not verified

    Great choice of cars it was difficult to choose. No pressure at all and gave us space and time to make our own descisions. Very friendly and approachable. Always willing to answer any questions . Would highly recommend .

    Reply from JAP Motors Sheffield on 07/08/18

    It was a pleasure thank you for trusting JAP Motors. We hope you are happy with your car