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Customer reviews of JAP Motors Sheffield

At JAP Motors Sheffield we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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JAP Motors Sheffield

JAP Motors Sheffield

Based on 56 customer reviews

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  • 5

    Purchase of 70th anniversary e51 elgrand

    By Liam W on 01 December 2018 | Verified purchase

    After a long search for a Nissan Elgrand I had selected 2 dealers. Feedback and reviews led to this selection. I made contact with both and Jap Motors was very helpful from the off and I decided to call in on way to the other dealer (on route). Didn’t regret my decision! Top quality cars including the 70th anniversary highway star I had an interest in. No pushy sales left me alone to explore the stock and was very accommodating of my young family after our 2+ hour journey. Jap Motors have the ability to communicate in fluent Japanese and can provide all elements of after sales, advice etc and was very honest. All leading to feeling in safe hands especially given the vehicle being imported. Suchbwaa the quality and service we purchased and drove away the same day “very satisfied customer” even gave a ride to enable taxing vehicle. After sales a CD player fault and missing mat was reported, nothing was to much trouble and both resolved promptly... Happily recommended

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for your response, it was a pleasure to have you as a valued customer.

  • 5

    Jap Motors Sheffield

    By IAN ANTHONY S on 06 November 2018 | Verified purchase

    Good vehicle and a good experience. Would recommend but be aware, you buy under trade circumstances so it's a short warranty, Everything seems above board though and I would still recommend.

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for your trust in Jap Motors

  • 5

    Very happy

    By ELIZABETH H on 05 November 2018 | Verified purchase

    Nice guy. Helpful, flexible and reliable. Very happy

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you for choosing Jap Motors

  • 5

    Buying a Nissan Elgrand from Jap Motors

    By JOHN C on 05 November 2018 | Verified purchase

    I would recommend Jap Motors, because of my buying experience with them. The first truck I went to see, I found it wasn't for me. I was there quite a while, but I wasn't made to feel any pressure to buy it. I placed a deposit on an Elgrand that was on its way from Japan. I was kept up to date with when it would arive. Any questions were always answered, they are very knowledgeable about what they do. I went to view on arrival to be sure it was the right one for me, which it was. All the jobs that it needed were taken care of, believe me, I am a really fussy and a particular person, but was more than happy with all aspects of buying my Elgrand from them. I found them to be very honest and helpful, even after buying, I had a problem with the radiator. Not a problem, a new one arrived on my doorstep 2 days later. They really do try to make sure you are as happy as can be with whatever you buy, and even when I have contacted them for advice, they always get back.Happy i found Jap motors.

    Reply from JAP Motors Sheffield on 06/09/19

    Thank you it was our pleasure, a happy customer is our main priority.

  • 5

    Good service

    By RACHEL F on 26 September 2018 | Verified purchase

    I brought a honda stepwagon in very good condition runs really well lovely polite sales people and friendly

  • 5

    Excellent service

    By RAYMOND PIETER G on 25 September 2018 | Verified purchase

    The team at Jap Motors are excellent and provided a great service from start to finish

  • 5

    Not quite as described

    By NOEL G on 06 September 2018 | Verified purchase

    Very nice to deal with as a person but the car has spent more time in a workshop than on my driveway since buyng it. The car has history that the seller didn't make me aware of and isn't by law obliged to but would have been helpful. Major transmission leak from Auto gearbox sump, Suspension springs at rear not safe, badly fitted 2nd hand side door hinge and roller so damaged the paintwork (apparently the car did not come with them from japan and I found that out by speaking to the person who sold the seller the bits to rectify), 4wd faulty and the work was attempted to be fixed it but not successful (I have spoken to the garage that did that work too) . All in all not the smartest purchase of my life but you take the risk when buying used. When everything is done I will have spent £2.5k more than the car is worth.

  • 5

    Excellent and superior service!

    By SAMANTHA R on 07 August 2018 | Verified purchase

    After looking around at several elgrand dealers I was so very lucky to find and visit this one. Friendly, helpful, professional, honest and fair are just a few words I would use to describe the man who runs this business. He really is one in a million and went above and beyond all expectations on his dealings with me. I would recommend Jap Motors Sheffield to anyone looking for an elgrand. Thank you to a truly genuine, honest and kind man ☺️

  • 5

    Highly recommended

    By TONY R on 29 June 2018 | Verified purchase

    I made appointment to see 2 vehicles I was interested in, I went and I wasn't pressured at all, I was left freely to look and check out the vehicles, any questions I had was answered quickly and truthfully, thank you so much I love the Nissan Serena I bought,

    Reply from JAP Motors Sheffield on 07/08/18

    Thank you so much for trusting our business we hope you are happy with your car.

  • 5

    Great family run dealer, well selected imports

    By SHERIDEN B on 27 April 2018 | Verified purchase

    Nice guys with a good knowledge of imports, bent over backwards to help me. Absolutely no complaints whatsoever. Extremely happy with my purchase.

    Reply from JAP Motors Sheffield on 06/06/18

    Thank you for trusting us and your business it was a pleasure.