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Customer reviews of JAP Motors Sheffield

At JAP Motors Sheffield we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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JAP Motors Sheffield

JAP Motors Sheffield

Based on 80 customer reviews

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  • 5

    Excellent Customer Service from Start to Finish.

    By barry R on 13 August 2020 | Verified purchase

    From my first visit to view stock to the day I picked up the Elgrand Highway Star the level of customer support was first class. The team knew their cars inside out. No pressure selling just excellent advice on the full range of Elgrand's including the individual features of each vehicle. I would highly recommend that you visit Jap Motors before you make a decision to buy. Great selection of stock cars to choose from, many UK registered and ready to drive away. Every one I looked at was well presented as you would expect from a much larger main dealer! I have already shared dealer details with friends and family and I'm sure Jap Motors will sell us more cars! My next Elgrand, whenever it is, will be from Jap Motors.

  • 5

    Nice & friendly people

    By FARHAN M on 06 July 2020 | Verified purchase

    This was my second car for the family, overall experience was good.

    Reply from JAP Motors Sheffield on 31/12/20

    Thank you for your trust in Jap Motors we hope you enjoy your car

  • 5

    Exceptional service

    By JAONNE C on 14 June 2020 | Verified purchase

    My family and I viewed the vehicle one weekend and collected it the next. In that week they did the MOT, some work on the cats and some treatment on the underside and some bodywork. The team are all polite, respectful, and professional . The car is exactly what I wanted, they were happy to show us any other vehicle we wanted to look at, and there was never any pressure to buy. They could not have been more helpful, they had effective C19 measures in place. Finally I am an NHS key worker and they gave me a really kind discount on the extra work I had done on the car. I wish them luck in their new venture with a larger site with all cars in one place. I have no reservations in recommending this company if you are looking for an imported vehicle with minimum fuss this company is well worth a visit.

    Reply from JAP Motors Sheffield on 15/06/20

    Thank you Jaonne for trusting Jap Motors. We hope you enjoy your vehicle and any help in future you are most welcome to ask.

  • 5

    Great servive

    By peter W on 27 March 2020 | Verified purchase

    They delivered the car to the house but after they had gone we realised we had not had any insructions as many controls are in Japanese. Also when we moved the car there was a scraping noise from the wheels. After speaking to the company they came back to our house and resolved the most issues. So really pleased with the attention. As we are in coronavirus lockdown they extended the warranty period from 1 to 2 months and assured us that we can call them if there are any further niggles.

    Reply from JAP Motors Sheffield on 15/06/20

    Thank you Peter for your trust in Jap Motors, we are always here should you require in future

  • 5

    A 5 Star service from a reputable dealer

    By SADAT W on 05 March 2020 | Verified purchase

    I purchased my first Nissan Elgrand in January 2020, fantastic motor! after months of contemplating, I had a few options and on route to Birmingham I visited Jap motors, I ended up buying a HWS 3.5, no pushy sales, very honest and informative dealership. The after sales support has been great, I had a slight issue with the airflow 5 weeks after purchase, which Jap motors happily sorted out for me within 2 days of my notifying them. I would highly recommend Jap Motors to anyone looking for a quality Jap import vehicle.

    Reply from JAP Motors Sheffield on 15/06/20

    Thank you Sadat for trusting Jap Motors was our pleasure to serve you

  • 5

    Recommend to everyone

    By STEPHEN F on 04 March 2020 | Verified purchase

    Very well presented cars,no pressure to buy a particular car , wide variety of very clean models to choose from.

    Reply from JAP Motors Sheffield on 15/06/20

    Thank you Stephen for your trust in Jap Motors

  • 5

    Good car good service

    By RICK T on 02 February 2020 | Verified purchase

    Customer service was very good. Wasn’t pushy at all. Very happy with my Nissan serena

    Reply from JAP Motors Sheffield on 15/06/20

    Thank you Rick for your trust in our business

  • 5

    Elgrand e51

    By JOHN L on 01 February 2020 | Verified purchase

    Good service did everything they said they would premises a bit grotty but this did not effect the deal or presentation of the vehicle

  • 5

    Very good and marvelous experience and I love it.

    By LILIAN AYELLA A on 13 November 2019 | Verified purchase

    They have very excellent customer service, I would surely recommend JAP Motors Sheffield to anyone. I really love the England and it's in good condition no problem at all, thumbs-up JAP Motors.

  • 5

    Japan Car motors - Sheffield

    By BIMAL JAY U on 26 October 2019 | Verified purchase

    Excellent experience, great company to liaise with when buying your Elgrand. They have a lot experience with these cars and knowledge.