Customer reviews of JAP Motors Sheffield

By SAMUEL S on 02 May 2019 | Verified purchase

Very Good Experience and pleased with Jap Motors. The car was very well presented and detailed to show it at its best, unlike some other dealers I had visited. The team at Gap Motors were extremely helpful and got me on my way with a smile. When there was a subsequent problem with the battery they got it sorted very quickly and with no fuss what so ever. I would highly recommend the guys at Jap Motors. They know what they are doing and care about their customers.

Reply from JAP Motors Sheffield on 06/09/19

Thank you for trusting Jap Motors, it was a pleasure having you as a valued customer

By PETRINA E on 29 April 2019 | Verified purchase

Amazing all round, great communication and assistance. Brilliant delivery service and video tour of exceptional vehicle ! even discount on insurance as thoughtful to include specialist insurance info :) can fully recommend :) perfect vehicle for special needs children :)

Reply from JAP Motors Sheffield on 06/09/19

Thank you for coming to Jap Motors, we hope you have many happiness with your vehicle

By GARRY T on 24 February 2019 | Verified purchase

Pleasure to deal with will use again recommended thank you.

Reply from JAP Motors Sheffield on 06/09/19

Thank you for your trust in Jap motors it was our pleasure

By Andrea K on 21 January 2019 | Verified purchase

Great dealer would recommend to anyone also passed me onto an insurance company who's dirt cheap very happy customer

Reply from JAP Motors Sheffield on 06/09/19

Thank you for trusting Jap Motors

By PENNY S on 07 January 2019 | Verified purchase

Fantastic service from Jap Motors who are very knowledgable and informative. Thoroughly recommended.

Reply from JAP Motors Sheffield on 06/09/19

Thank you it was a pleasure having you as a valued client

By ALAN C on 06 January 2019 | Verified purchase

Outstanding service, would highly recommend this dealer

Reply from JAP Motors Sheffield on 06/09/19

Thank you for your custom was a pleasure to have you

By Liam W on 01 December 2018 | Verified purchase

After a long search for a Nissan Elgrand I had selected 2 dealers. Feedback and reviews led to this selection. I made contact with both and Jap Motors was very helpful from the off and I decided to call in on way to the other dealer (on route). Didn’t regret my decision! Top quality cars including the 70th anniversary highway star I had an interest in. No pushy sales left me alone to explore the stock and was very accommodating of my young family after our 2+ hour journey. Jap Motors have the ability to communicate in fluent Japanese and can provide all elements of after sales, advice etc and was very honest. All leading to feeling in safe hands especially given the vehicle being imported. Suchbwaa the quality and service we purchased and drove away the same day “very satisfied customer” even gave a ride to enable taxing vehicle. After sales a CD player fault and missing mat was reported, nothing was to much trouble and both resolved promptly... Happily recommended

Reply from JAP Motors Sheffield on 06/09/19

Thank you for your response, it was a pleasure to have you as a valued customer.

By IAN ANTHONY S on 06 November 2018 | Verified purchase

Good vehicle and a good experience. Would recommend but be aware, you buy under trade circumstances so it's a short warranty, Everything seems above board though and I would still recommend.

Reply from JAP Motors Sheffield on 06/09/19

Thank you for your trust in Jap Motors

By ELIZABETH H on 05 November 2018 | Verified purchase

Nice guy. Helpful, flexible and reliable. Very happy

Reply from JAP Motors Sheffield on 06/09/19

Thank you for choosing Jap Motors

By JOHN C on 05 November 2018 | Verified purchase

I would recommend Jap Motors, because of my buying experience with them. The first truck I went to see, I found it wasn't for me. I was there quite a while, but I wasn't made to feel any pressure to buy it. I placed a deposit on an Elgrand that was on its way from Japan. I was kept up to date with when it would arive. Any questions were always answered, they are very knowledgeable about what they do. I went to view on arrival to be sure it was the right one for me, which it was. All the jobs that it needed were taken care of, believe me, I am a really fussy and a particular person, but was more than happy with all aspects of buying my Elgrand from them. I found them to be very honest and helpful, even after buying, I had a problem with the radiator. Not a problem, a new one arrived on my doorstep 2 days later. They really do try to make sure you are as happy as can be with whatever you buy, and even when I have contacted them for advice, they always get back.Happy i found Jap motors.

Reply from JAP Motors Sheffield on 06/09/19

Thank you it was our pleasure, a happy customer is our main priority.